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Leading Virtual and Remote Teams


Course 2753 days

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Quick Enrol

You Will Learn How To

  • Build and lead virtual and remote teams to create success in the global workplace
  • Adapt your leadership approach to meet the unique demands of working globally
  • Foster key relationships that develop and maintain collaboration and successful team performance
  • Facilitate effective and productive teams using a variety of communication technologies
  • Diagnose and manage the risks and benefits of distance and cultural diversity
  • Design an action plan to optimise your team's effectiveness

Course Benefits

Whether communicating with a colleague in the next office or across the world, virtual and remote working (VRW) is the norm of the twenty-first century. In this course, you gain the skills to lead teams that deliver results across multisite and multinational environments. You learn to manage the collaboration of virtual teams via e-communications and enhance productivity by balancing technological and human communications.

Who Should Attend

Managers, project managers, directors and anyone who leads or collaborates with virtual, remote, third-party or international teams.

Workshop Course

Interactive, small-group workshops reinforce the concepts presented in the class. Activities include:
  • Quantifying the effects of separation
  • Creating a team vision and success criteria
  • Evaluating communication technologies
  • Mapping and analysing the team environment
  • Analysing stakeholder priorities
  • Identifying actions to optimise virtual working effectiveness

Course Content

Introduction and Overview

  • Defining virtual and remote working
  • Dealing with the realities of effective global teamwork
  • Identifying the benefits and impacts of separation factors

Creating a Leadership Model for the Virtual World

Overcoming the challenges of working in virtual teams

  • Planning to meet the challenges of a 24-hour world
  • Unique characteristics of virtual and remote leadership

Analysing the impact of distance on collaborative working

  • Comparing working together with working apart
  • Factoring in the effect of trust among team members

Establishing the foundation for effective collaboration

  • Defining "team" in a wider and more productive sense
  • Providing what team members need to be successful

Developing Your Virtual Team

Evaluating your readiness

  • Assessing organisational and management capabilities
  • Recognising team potential

Building and maintaining a successful virtual team

  • Identifying key staff competencies and qualities
  • Establishing trust across your virtual teams
  • Mapping the key relationships to enhance team success
  • Investing in virtual team effectiveness

Building networks and relationships with key influencers

  • Analysing the perspectives and priorities of stakeholders
  • Implementing the most effective factor for VRW success

Managing the dynamics of virtual teams

  • Generating team ground rules to enhance effectiveness
  • Orienting new remote team members
  • Running effective virtual team start-up sessions

Working across Organisational Boundaries

Collaborating inside and outside of your organisation

  • Navigating organisational and political complexities
  • Creating strategies for building relationships

Applying best practices to outsourcing

  • Practical tips for building productive relationships
  • Assessing key risks associated with outsourcing

Technology, Communication and the Virtual Workplace

Enhancing the benefits of virtual collaboration

  • Distinguishing the six key communication content areas
  • Addressing key behaviours unique to virtual workers
  • Generating structured processes for selecting the right medium for key team activities

Leveraging key virtual technologies

  • E-mail
  • Intranets/Extranets
  • IM
  • Blogs
  • Wikis
  • Social Networking
  • Conferencing and collaboration tools
  • Tips for using e-mail efficiently
  • Evaluating virtual tools to maximise communication

Managing Diversity and Distance

Working with cultural diversity

  • Exploring levels and categories of culture
  • Responding positively to the range and depth of cultures
  • Incorporating cultural differences to benefit the team

When things go wrong at a distance

  • Proactive approaches to conflict pressure points
  • Overcoming the isolation factor

Creating an Action Plan to Lead Virtual Work

Taking a proactive approach to daily leadership

  • Refocusing leadership actions using a three-level model
  • Adapting a communication plan to track progress

Establishing a personal action plan for success

  • Practical tips for successfully managing virtual work
  • Instituting your personal leadership success criteria
  • Shifting to a new set of leadership priorities
  • Adopting a leadership strategy based on collaborative teamwork and structured communication

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Course Dates

21-23 JulEdinburgh enrol
4-6 AugLondon enrol
12-14 JanEdinburgh enrol
19-21 JanLondon enrol

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On-Site &
Custom Training

Bring this or any Learning Tree course to your location or have it customised for your organisation.

Tuition

£ 1,475 Standard Tuition
Tuition with a Savings Plan
£ 1,000Flex-Training Pass
£ 75010-Day Training Pass
£ 1,520Voucher 10-Pack
£ 1,330Alumni Gold Discount
 
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"I found the Learning Tree Course I attended this year to be quite excellent and I only wish that I had taken it years sooner! It was quite comprehensive and the instructor's own experience and knowledge in the subject matter served to further reinforce and deepen the course content for everyone there."

B. Reilly
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