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Leading Virtual and Remote Teams
Delivering Results in the Global Workplace

Course: 275   Type: Workshop   Duration: 3 Days
Quick Enrol  

You Will Learn How To

  • Build and lead virtual and remote teams to create success in the global workplace
  • Foster key relationships that reinforce collaboration and team identity
  • Design team protocols to optimise your team's effectiveness
  • Facilitate effective and productive teams using appropriate communication technologies
  • Diagnose and handle the risks of managing distance and diversity
  • Adapt your leadership style to meet the unique demands of working globally

Course Benefits
Whether communicating with a colleague in the next office or across the world, virtual and remote working (VRW) is the norm of the 21st century. In this course, you gain the skills to lead teams that deliver results across multisite and multinational environments. You learn to manage the collaboration of virtual teams via e-communications and enhance productivity by balancing technological and human communications.

Who Should Attend
Managers, project managers, directors and anyone who leads virtual or remote teams, or off-site employees and projects.

Course Workshops
Interactive, small-group workshops reinforce the concepts presented in the class. Activities include:
  • Quantifying the effects of separation
  • Creating a team vision and success criteria
  • Evaluating communication technologies
  • Identifying and managing risks in virtual and remote work
  • Mapping and analysing the team environment
  • Analysing stakeholder priorities
  • Identifying actions to optimise virtual working effectiveness

Course Content
Introduction and Overview
  • Defining virtual and remote working
  • Dealing with the realities of effective global teamwork
  • Identifying the benefits and impacts of separation factors
Creating a Leadership Model for the Virtual World
Overcoming the challenges of working in virtual teams
  • Planning to meet the challenges of a 24-hour world
  • Unique characteristics of virtual and remote leadership
Responding effectively to the challenges of virtual leadership
  • Establishing your personal leadership success criteria
  • Shifting to a new set of leadership priorities
Managing Team Collaboration
Analysing the impact of distance on collaborative working
  • Comparing working together with working apart
  • Factoring in the effect of trust among team members
Quantifying the hidden costs of separation
  • How time and distance add cost and risk
  • Measuring the cost/benefit of remote working
Building Team and Organisational Relationships
Establishing the foundation for effective collaboration
  • Defining "team" in a wider and more productive sense
  • Providing what team members need to be successful
  • Selecting team members who can operate remotely
  • Mapping the key relationships to enhance team success
Building networks and relationships with key influencers
  • Navigating organisational and political complexities
  • Analysing the perspectives and priorities of stakeholders
  • Implementing the most effective factor for VRW success
Technology: Filter or Facilitator?
Leveraging virtual technologies
  • E-mail
  • The Internet
  • "Presence" technologies
  • Conferencing and collaboration tools
  • Balancing the pros and cons of e-mail
Benefiting from the potential of virtual tools
  • Distinguishing the five key communication content areas
  • Evaluating virtual tools to maximise communication
  • Selecting the optimal virtual infrastructure
Adapting to an Evolving Workplace
Factoring in risk to effective VRW
  • Adopting a risk-based approach to the planning and execution of work
  • Assessing the impact of typical risks in VRW situations
  • Identifying and managing risks at start-up
Investing in virtual team effectiveness
  • Making the case for investing in virtual team start-up
  • Building a schedule of roles and responsibilities
  • Establishing a shared sense of identity and purpose
  • Structuring assignments to minimise communication gaps
Applying best practices to outsourcing work
  • Additional risk factors of outsourcing projects
  • Practical tips for building productive outsourcing and offshoring relationships
Leveraging the Benefits of Distance and Difference
Working with cultural diversity
  • Exploring levels and categories of culture
  • Responding positively to the range and depth of cultures
  • Incorporating cultural differences to benefit the team
When things go wrong at a distance
  • Proactive approaches to conflict pressure points
  • Overcoming the isolation factor
Optimising Virtual and Remote Teams
Managing the dynamics of virtual teams
  • Developing team ground rules to enhance effectiveness
  • Orienting new remote team members
Taking a proactive approach to daily leadership
  • Refocusing leadership actions using a three-level model
  • Adapting a communication plan to track progress
Implementing Your Post-Course Action Plan
  • Customising diagnostic tools for remote and virtual work
  • Adopting a leadership strategy based on collaborative teamwork and structured communication

Related Courses
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Leading Virtual and Remote Teams
Course Schedule
2 - 4 Jul, 2008
London
3 - 5 Sep, 2008
Edinburgh
10 - 12 Sep, 2008
London
12 - 14 Nov, 2008
London
17 - 19 Dec, 2008
Edinburgh
21 - 23 Jan, 2009
London
18 - 20 Mar, 2009
London

Participants mapping the elements of a virtual team communication plan.

£ 1,395 - Standard Tuition
Savings Plans
£ 810 - 10-Day Training Pass
£ 995 - Flex-Training Passport
£ 800 - Short Course Vouchers
£ 1,255 - Alumni Gold Tuition

 
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Customer Service or Enrol: 0800 282 353 or +44 1372 364610