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Customer Service or Enrol: 0800 282 353 or +44 1372 364610 |
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You Will Learn How To
- Apply coaching techniques to unlock employee potential and maximise performance
- Harness the art of coaching to forge collaborative relationships
- Structure a framework for mutually effective learning and development
- Develop the coaching skills, attitudes and behaviours to foster success at all levels
- Recognise and adapt to individual and situational differences
- Create a positive, supportive environment that generates commitment and enthusiasm
Course Benefits
Effective coaching techniques benefit an organisation by improving the return on training investment and enhancing employee motivation and productivity. This course provides the coaching skills you need to develop the potential of your employees, peers and others. Through practical workshops and role-playing exercises, you enhance your leadership style with proven coaching techniques that provide a pathway to excellence for the entire organisation.
Who Should Attend
This course is valuable for new and experienced coaches, or anyone who is in a position to coach others. A genuine desire to help others achieve their potential is assumed.
Course Workshops
Through intensive in-class role-play, real-play, self-assessment and group workshops, participants apply the skills and techniques of effective coaching. Workshops, performed under the guidance of an expert coach/facilitator, include:
- Establishing your coaching baseline
- Analysing your coaching mindset
- Developing coaching questions
- Applying practical coaching techniques to real and simulated situations
- Utilising "coaching cards" to elicit individual needs and values
- Profiling your personal coaching styles
- Adapting your coaching style to individuals and situations
- Developing a personal blueprint for coaching excellence
Course Content
- Creating a symbiotic relationship between organisational and individual performance
- Building a performance-enhancing culture
- Forging a partnership of trust and respect
- The positive effect on the bottom line
- Reinforcing and maximising training outcomes
- Reaping the emotional rewards of achievement
- Benchmarking coaching attitudes and skills
- Experiencing "magnificence"
- Clarifying expectations through well-formed outcomes
- Examining alternative pathways to achievement
- Drafting the coaching contract
- Creating a learning environment
- Demonstrating the art of high-quality listening
- Asking questions and sharing perceptions
- Applying proactive and reactive coaching techniques
- Establishing shared insight through quality feedback
- Encouraging self-evaluation
- Fostering self-awareness and self-responsibility
- Closing the loop and reviewing success
- Building trust and mutual respect
- Providing "psychological safety"
- Demonstrating emotional intelligence
- Utilising the questioning technique
- The use of silence
- Reinforcement
- Redirecting
- Reframing
- Assessing individual needs
- Eliciting values and motivators
- Profiling your personal behaviour patterns
- Managing the coaching dynamic
- Selecting effective interventions
- Challenging limiting beliefs
- Recognising and addressing reluctance
- Rejecting misconceptions
- Creating a common vision of excellence
- Ensuring interactivity for maximum benefit
- Instilling passion and commitment in others
- Unleashing the power of positive dialogue
- Optimising individuality and uniqueness
- Co-achieving through mutual support and learning
- Promoting transformational coaching
- Creating the climate for performance excellence
- Providing leadership to instill self-belief
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The PMI R.E.P. logo is a registered mark of the Project Management Institute, Inc.
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| Customer Service or Enrol: 0800 282 353 or +44 1372 364610 |
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