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You Will Learn How To
Perform key functions of the business analyst
Apply a solid business analysis framework
Evaluate and prioritise the feasibility of various business initiatives
Quantify appropriate benefits and costs to support a business case
Plan a detailed requirements development process using best practices
Deliver the requirements package and support downstream development
Course Benefits Business analysis is a critical process that drives the project life cycle. The business analyst, acting as an intermediary between the business and technical communities, analyses competing business needs and develops plans to implement the projects that support stakeholder objectives. In this course, you gain foundational knowledge of the role and function of the business analyst. You also learn to apply a clearly defined business analysis framework.
Who Should Attend Anyone interested in a broad overview of key tasks conducted by a business analyst or needing to know how to effectively analyse business options and outcomes.
Course Workshops You perform the key functions of a business analyst through an evolving case study woven throughout the course. Workshops include:
Clarifying the role of the business analyst
Analysing and prioritising competing business needs
Creating dynamic business models using workflow diagrams
Writing SMART business objectives
Quantifying business case benefits and costs
Communicating the requirements package to stakeholders
Course Content
The Role of the Business Analyst
Overview of business analysis
Key roles and responsibilities
Business analysis vs. project management: analysing similarities and distinctions
The Business Analysis Framework Clarifying core concepts
Positioning business analysis within the overall project life cycle
Distinguishing among business, user and system level needs
Choosing a business analysis approach
IIBA-defined Knowledge Areas
Recommended baseline framework for conducting business analysis activities
Analysing the Business Landscape Diagnosing the business environment
Capturing business needs and/or opportunities across the enterprise
Categorising and prioritising issues using Affinity Diagrams
Exposing root causes of problems
Identifying action-oriented business initiatives that address the root problem
Evaluating and selecting an initiative
Conducting feasibility studies
Employing analysis techniques to assess alternatives
2 x 2 analysis grid
Prioritisation matrices
Paired comparison analysis
Modelling the future vision
Describing the future state using workflow diagrams
Considering incremental improvement vs. business transformation
Defining the Project Documenting critical project parameters
Building SMART project objectives
Specifying critical project elements and deliverables
Preparing the business case
Structuring the business case
Identifying quantitative and qualitative project benefits and costs
Planning the Requirements Development Process Assessing stakeholder roles and responsibilities
Identifying internal and external stakeholders
Conducting stakeholder analysis
Determining project approach and key assumptions
Documenting guiding principles, ground rules and templates
Producing a requirements development plan to guide and manage the process
Developing and Delivering the Detailed Requirements Package Incorporating the 5-step model
Eliciting stakeholder wants and needs
Analysing stated requirements
Specifying the requirements document
Validating the requirements document with key stakeholders
Managing the change control process
Applying requirements development best practices and standards
Addressing common challenges typically encountered during requirements development
Recognising existing industry standards
Communicating effectively to relevant stakeholders
Engaging the development community
Selling the message for optimal acceptance
Supporting Downstream Development
Tailoring the business analyst role throughout the project life cycle
Adapting the framework to real world scenarios
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