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Customer Service or Enrol: 0800 282 353 or +44 1372 364610 |
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You Will Learn How To
- Recover lost files/directories and revive nonbootable floppies and hard discs
- Create emergency rescue discs to recover crashed Windows systems
- Detect and remove virus and spyware programs
- Remove unwanted start-up programs from the Registry
- Examine system status with Windows Computer Management tools
- Install and configure a basic TCP/IP network and firewall
Course Benefits
Organisations can lose valuable time and resources when PC systems fail or are poorly maintained. In this advanced course, you gain the tools and techniques you need to maximise the performance of PC systems, troubleshoot the problems, and recover lost data and files. You are also introduced to Windows Registry editing and hardware configuration and troubleshooting techniques.
Who Should Attend
All personnel involved in the daily operation, maintenance, and support of PC hardware and software. Knowledge at the level of Course 145, "PC Configuration and Troubleshooting", is helpful.
Hands-on Training
Extensive hands-on exercises provide the skills to recover lost data, manage memory and improve PC performance. Exercises include:
- Recovering erased files and directories
- Reviving nonbootable discs
- Repartitioning and "cloning" a disc partition
- Detecting and preventing virus infections
- Troubleshooting with the Windows Recovery Console
- Building a customised Bart PE emergency repair disc
- Editing the Windows Registry
- Installing and configuring a TCP/IP network
- Implementing firewall programs
Course Content
- Interpreting disc error messages
- Creating emergency rescue discettes
- Disc repair tools
- Tracks, cylinders, sectors, clusters
- Master boot record
- Partition table
- File systems (FAT16/32, NTFS0, NTFS5)
- Recovering erased files
- Editing disc sectors
- Rescuing data from USB flash drives
- Transferring recovered files to back up media
- Reviving nonbootable discs
- Repairing the master boot record
- Fixing a damaged partition table
- Recovering from accidental reformatting
- "Invalid drive specification"
- When Windows won't start
- Preventing infection
- Diagnosing virus
- Treating spyware infections
- Detecting and removing rootkits
- Protecting key system files
- Checking for macro viruses missed by scanning programs
- Protecting against script-based viruses
- Repartitioning discs on the fly
- Reducing wasted cluster space
- Eliminating disc fragmentation
- Creating complete disc images with GHOST
- Repairing damaged systems
- NTLDR
- NTDETECT.COM
- NTOSKRNL.EXE
- BOOT.INI
- Repairing corrupted Registry files
- Removing unwanted Registry entries
- Solving .INI/Registry conflicts
- Booting a "blue-screened" system with the Windows Recovery Console
- Performing emergency repairs with ERD Commander
- Repairing environments using advanced tools: Windows PE and Bart PE
- Windows Plug-and-Play architecture
- Windows boot files
- Creating Windows ASR backups
- Computer Management Console
- System tools, storage, services and applications
- Viewing event logs
- Connecting a PC to a network
- Configuring a LAN client
- Establishing TCP/IP settings
- TCP/IP troubleshooting tools: ipconfig, winipcfg, ping
- Physical security and hardware authentication devices
- Authentication technologies: CHAP, digital certificates, Kerberos
- Controlling access with User Accounts and Group Policies
- Installing and configuring Windows firewall programs for maximum protection
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| Customer Service or Enrol: 0800 282 353 or +44 1372 364610 |
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