Customer Service or Enrol: 0800 282 353 or +44 1372 364610
 

Hands-On PC Configuration and Troubleshooting

Course: 145   Type: Hands-On   Duration: 4 Days
Quick Enrol  

You Will Learn How To

  • Safely disassemble and reassemble a complete PC system
  • Install and configure the motherboard and adapter cards
  • Fix PC hardware and software problems
  • Install and configure hard discs, DVD-ROMs and PC memory
  • Utilise power-on self-test (POST) and advanced diagnostics
  • Troubleshoot PC hardware and driver problems with Device Manager

Course Benefits
PCs are the lifeblood of an organisation, flowing with the constant traffic of information and data vital to daily operation. Maintaining these machines and responding quickly and effectively to trouble takes skilled professionals. In this course, hands-on exercises provide you with the knowledge and experience to take apart and reassemble computer components, and use specific techniques for identifying the source of hardware and software problems.

Who Should Attend
All personnel involved in the daily operation, maintenance and support of PC hardware and software.

Hands-on Training
You perform hands-on exercises on Core 2 Duo systems with Serial ATA hard discs, PCIe video cards and DVD-ROM drives. Exercises throughout this course reinforce the knowledge you gain in class, including:
  • Disassembling the PC safely
  • Installing a DVD-ROM drive and PCIe video card
  • Identifying faults with POST and advanced diagnostics
  • Installing and configuring PC memory
  • Testing a network interface card
  • Installing and configuring hard discs
  • Troubleshooting device drivers

Course Content
Taking Apart the PC
Identifying key hardware components
  • The motherboard and power supply
  • Microprocessor and chipset
  • Display adapters and memory cards
  • Hard disc and DVD drives
Seeing how the PC is designed
  • Structuring memory
  • Bus types: ISA, PCI, AGP and PCIe
  • Distinguishing among x86, Pentium I-IV and Core Duo systems
Basic software components
  • Basic Input Output System (BIOS)
  • Configuring BIOS settings
  • Managing device drivers with Device Manager
Troubleshooting Strategy for PCs
Designing a troubleshooting methodology
  • Avoiding trouble: preventive maintenance
  • Ascertaining where to begin testing
  • Pinpointing common failure causes
  • Finding the board with the problem
Running the power-on self-test (POST)
  • Troubleshooting system faults with POST
  • Using POST audio and video error codes
  • Determining what POST doesn't test
Employing advanced diagnostic programs
  • Testing for motherboard failures
  • Isolating keyboard and display problems
  • Solving interrupt (IRQ) and I/O conflicts
  • Testing network interface cards
Working with Basic PC Components
Exploring the motherboard
  • CPU types: x86, Pentium, Itanium, Dual-Core, Quad-Core
  • Configuring jumper and CMOS settings
  • Upgrading motherboards
  • Adding plug-and-play components
Troubleshooting the power supply
  • ATX power supply standby behaviour
  • Solving common power supply problems
  • Uninterruptible power supplies and UPS monitoring software
Configuring I/O Devices and Displays
Making use of input/output devices
  • Setting I/O device configurations
  • Configuring and testing network interface cards
  • Testing serial port operation
Improving computer I/O capabilities
  • Universal Serial Bus (USB 2.0)
  • Firewire (IEEE 1394)
Monitors and display adapters
  • AGP and PCI Express-video adapters
  • Refresh, dot pitch and multisync capability
  • 2-D, 3-D graphics accelerator cards
The Memory
Upgrading memory
  • Choosing and installing memory
  • Determining memory speed
  • Memory types: SDRAM, DDR-2, DDR-3
Troubleshooting memory problems
  • Locating failed memory devices using memory diagnostic tests
  • Detecting problems in lower memory with POST
Installing Disc Drives
Selecting disc drives
  • Parallel ATA, Serial ATA, SCSI and Ultra-SCSI
  • Configuring drive setting and cable connections
Using hard disc drives
  • Partitioning and formatting drives
  • Upgrading to larger hard discs
  • Optimising hard disc performance
Mastering advanced-drive technologies
  • SCSI drive configuration
  • Exploring optical drive technology (CD/DVD drives)
Printers and Portable Computers
Managing printers and ports
  • Configuring serial and parallel ports
  • Solving common printer problems
  • Identifying laster printer components
Maintaining portable computers
  • Upgrading portable computer memory
  • Installing portable drives
  • Troubleshooting common display and power problems

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Save 55%
PC Configuration and Troubleshooting
16 - 19 Dec, 2008
London
24 - 27 Mar, 2009
London
12 - 15 May, 2009
Edinburgh
16 - 19 Jun, 2009
London
15 - 18 Sep, 2009
London
29 Sep - 2 Oct, 2009
Edinburgh

Participants disassemble and reassemble complete PC systems in class.
 
The most recent 100 evaluations scored this course at:

  (3.84/4.00)
 

£ 1,695 - Standard Tuition
Savings Plans
£ 980 - 10-Day Training Pass
£ 995 - Flex-Training Passport
£ 1,314 - 10-Training Vouchers
£ 1,404 - 5-Training Vouchers
£ 1,525 - Alumni Gold Tuition

 
Certification Core Course
 
CAQC A plus
 
Customer Service or Enrol: 0800 282 353 or +44 1372 364610