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Facilitation Skills
Maximizing Results of Meetings and Business Discussions
 
Course: 905   Type: RealityPlus   Duration: 3 Days

Frequently Asked Questions

What is this course about?

Business meetings and discussions dominate the way organisations do business today. Interactions between employees, business partners, and between management and staff are critical to business functioning, competitiveness and growth. In this course, you learn how to facilitate goal-oriented results through planning, collaboration, consensus and mutual cooperation, creating lasting change and tangible growth at all levels of the organisation.

Will this course help me better manage workplace meetings?

Absolutely! Meetings are how you stay informed and are a vital part of an organisation's decision-making process. However, for many, meetings can be meaningless, leading to interpersonal conflict, and frequently equate to wasted time. In this course, you gain the facilitation skills proven to dramatically increase productivity, produce better plans, make smarter decisions and derive high-quality information from all your business meetings.

What kinds of meetings will this course help me facilitate?

The skills provided in this course are applicable to all business meetings and discussions, including joint application development meetings, business analysis meetings, project team discussions and meetings for developing business requirements. This course is also applicable to virtual meetings and conference calls and even to brief interactions in front of the water cooler. All business interactions will improve by applying the skills in this course.

Who will benefit from this course?

Leaders, managers, supervisors and anyone who wants to improve team performance as well as those who are intent on increasing their professional effectiveness and personal job satisfaction.

How is this course structured?

This course is structured around a dynamic style of learning created by Learning Tree called RealityPlusTM - an immersive experience that engages you in authentic tasks within a simulated real-world context. Through a media-rich case study, role playing, and video and computer-based activities, you are immersed throughout the course in an evolving scenario where the decisions you make affect the outcome of the simulation.

The RealityPlus learning method is presented in a safe environment where you gain new skills and practice the most effective techniques to bring back to your job. At the end of your course, you are prepared to immediately and successfully apply these new skills within your organisation!

What background do I need?

No specific background is required.

Will this course give me more confidence to make presentations during meetings?

Yes. This course focuses on developing confidence in facilitating meetings and business discussions. By learning and applying effective facilitation skills aimed at creating goal-oriented results, you will improve your ability to manage a meeting and reduce the jitteriness that typically accompanies facilitating any group event. To further develop your presentations skills, you may be interested in Course 345, Delivering Dynamic Presentations.

Is it really possible to reach consensus in meetings? Isn't conflict inevitable?

While conflict can often occur during meetings and business discussions, it is absolutely possible to achieve consensus. You will learn techniques in building consensus and resolving various levels of disagreement in any situation, to produce better meeting outcomes and do so more quickly.

How much time is spent on each topic?

ContentHours
Introduction 2.0
Developing self-awareness 2.0
Planning a facilitated meeting 4.0
Facilitating the meeting 4.5
Facilitating to consensus 2.0
Advanced facilitative techniques 3.0
Creating your action plan for facilitation 0.5
Times, including the workshops, are estimates; exact times may vary according to the needs of each class.

How much of this course is spent in activities?

Approximately 60 percent of class time is spent engaged in immersive activities. Specific activities include:

  • Assessing personal facilitation skills and characteristics
  • Remaining calm in heated situations
  • Facilitating to consensus
  • Planning a facilitated meeting
  • Asking the right one-meeting questions
  • Creating empathy through active listening
  • Turning group responses into facilitative questions
  • Identifying disagreement levels and applying consensus tools
  • Defining and resolving problem attendee behaviors

Will this course help me prepare for the International Association of Facilitators (IAF) certification?

This course is not aligned with the IAF certification, or any other facilitator certification. However, the skills gained are applicable to the IAF certification and will help you in preparing for the certification.

How does this course relate to other Learning Tree courses?

The following Learning Tree courses may be of interest to you:

You may also be interested in the following courses:

 
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7 - 9 Jan, 2009
London
4 - 6 Mar, 2009
London
6 - 8 May, 2009
London
8 - 10 Jul, 2009
London
16 - 18 Sep, 2009
London

£ 1,395 - Standard Tuition
Savings Plans
£ 735 - 10-Day Training Pass
£ 995 - Flex-Training Passport
£ 900 - Short Course Vouchers
£ 1,255 - Alumni Gold Tuition

 
Certification Core Course
 
Customer Service or Enrol: 0800 282 353 or +44 1372 364610