0800 282 353 or +44 1372 364610
TRAINING YOU CAN TRUST
 
 

Voice over IP: Hands-On

 
Course: 461   Type: Hands-On Training   Duration: 4 Days
 
 

You Will Learn How To

  • Obtain the maximum benefit from Voice over IP (VoIP) and voice/video/data integration
  • Identify the costs, benefits and challenges of VoIP in multivendor networks
  • Interpret H.323, SIP and other industry standards for VoIP
  • Configure Session Initiation Protocol (SIP) IP phones, software phones and SIP IP PBX
  • Engineer high Quality-of-Service VoIP networks
  • Design networks to carry mixed voice, video and data traffic

Course Benefits

Voice over IP reduces your telephony costs and provides unique opportunities for integrating voice, video and data. In this course, you identify challenges and benefits of VoIP integration. You gain the knowledge to use a data packet network to provide wide area voice communications. You learn how to ensure Quality of Service for VoIP traffic, take advantage of VoIP for new and innovative applications, and configure and operate SIP and H.323 for VoIP.

Who Should Attend

Anyone interested in migrating voice and video conferencing traffic to new or existing data networks. A basic understanding of either TCP/IP internetworking or telephony concepts is assumed.

Hands-On Training

Exercises provide you with practical experience in key aspects of Voice over IP technology and include:
  • Configuring IP softphones with voice, video & messaging
  • Conferencing with H.323 and SIP protocols
  • Measuring the effect of codecs on network bandwidth consumption
  • Configuring IP desk phones
  • Calculating the degradation in voice quality due to packet loss, delay and jitter
  • Configuring analog phones with SIP analog telephone adapters (gateways) and SIP IP PBX
  • Engineering a network to carry VoIP using Erlang charts

Related Courses

  • 466 Cisco Networking Comprehensive Introduction
  • 481 Advanced Cisco Routers
  • 371 Implementing and Troubleshooting Wi-Fi Networks
  • 589 Vulnerability Assessment
  • 284 Critical Thinking and Problem Solving
  • 289 Disaster Recovery Planning

   Voice over IP

Upcoming Dates

16 - 19 Sep, 2008
London
13 - 16 Jan, 2009
London
12 - 15 May, 2009
London

For complete schedule, please visit www.learningtree.co.uk
 
http://www.learningtree.co.uk/courses/uk461.htm
 
 
0800 282 353 or +44 1372 364610
TRAINING YOU CAN TRUST
 
 

Voice over IP: Hands-On

 
Course: 461   Type: Hands-On Training   Duration: 4 Days
 
 
Course Content
 

Introduction to VoIP

Traditional voice and data networks

  • The Public Switched Telephone Network
  • Packet-switched data networks
  • OSI and IETF reference models

Realising the benefits of VoIP

  • Using data networks to transmit voice and video traffic
  • Taking advantage of new communications features available with SIP and H.323

Applying VoIP Fundamentals

Defining multimedia conferences

  • Voice, video, data and mixed conversions
  • Key VoIP hardware and software components
  • Gateways and gatekeepers
  • Signalling & data protocols

Deploying H.323 or SIP within your organisation

  • SIP vs. H.323
  • Configuring and testing SIP IP PBX and IP phones
  • Setting up voice and video conferencing
  • Creating ring groups for a call center
  • Tuning network quality-of-service for user satisfaction

Analysing H.323 and SIP calls

  • Capturing SIP and H.323 signalling exchanges
  • Implementing and analysing silence suppression
  • In-depth analysis of SIP signalling messages
  • Registering with a gatekeeper or proxy
  • RTCP messages

Leverage SIP for Seamless Communication

Building the IP infrastructure

  • Packetising voice for carriage through the IP network with RTP
  • Employing reliable signalling with TCP
  • Maintaining real-time voice performance with RTP

Analysing VoIP signalling

  • Distinguishing between SIP, H.323, H.225 and H.245
  • Applying SDP to SIP packets
  • Call setup and teardown

Addressing within VoIP networks

  • Mapping phone numbers to IP addresses
  • Gatekeepers, proxies, locations and call servers

Measuring voice quality

  • Mean opinion scores (MOS)
  • Detecting flaws in transmitted voice
  • Grade of service and capacity planning

Voice Quality Engineering

Classifying factors that affect voice quality

  • Encoding voice effectively
  • Comparing codecs
  • Assessing the effects of delay and loss on quality

Selecting the best codec

  • G.711, G.722, G.723, G.726, G.729
  • Testing for differences in performance
  • Adaptive techniques
  • Voice companding: μ-law, A-law

Open and multivendor systems

  • Anatomy of IP phones
  • Open source Asterisk IP PBX
  • Gateways to the PSTN legacy phone network

Capacity planning for voice over packet

  • Determining bandwidth needs
  • Comparing LAN and WAN performance
  • Assessing the impact on data networks

Designing Networks to Carry VoIP

Calculating bandwidth service requirements

  • Traffic engineering
  • Measuring sporadicity of signals
  • Sizing service loading for multisite operation
  • Designing VoIP service: case study

Minimising delay and delay variation

  • Calculating queuing delays
  • Sizing link capacity needs and required trunk speeds
  • Calculating expected routing delays
  • Controlling admission in commercial services
  • Employing Random Early Discard (RED)
  • Designing for high availability

Delivering Quality on Real Networks

Exploiting the Internet with VoIP services

  • Making calls with IP phones over the Internet
  • Providing international voice services
  • Linking a call center to the Internet
  • Adding VoIP to an e-commerce Web site

Employing quality services on intranets

  • Resource Reservation Protocol (RSVP)
  • Configuring IP precedence
  • Multiprotocol Label Switching (MPLS)
  • Observing the effects of data traffic and fair queuing on voice services
  • Mixing voice and data traffic effectively
 
http://www.learningtree.co.uk/courses/uk461.htm
 
 
0800 282 353 or +44 1372 364610
TRAINING YOU CAN TRUST
 
 

Voice over IP: Hands-On Tuition

 
Course: 461   Type: Hands-On Training   Duration: 4 Days
 
 

Course 461 Tuition

£ 1,695Standard Tuition
Tuition with a Savings Plan
£ 98010-Day Training Pass
£ 915Flex-Training Pass
£ 1,46010-Training Vouchers
£ 1,5605-Training Vouchers
£ 1,525Alumni Gold Tuition

Your Course Fee Entitles You To...

  • Class participation
  • Team workshops
  • Use of in-class hands-on equipment
  • Comprehensive course materials
  • Morning and afternoon refreshments
  • Lunch
  • Course Completion Certificate
  • FREE participation in the Learning Tree Professional Certification Programmes (including related exams)
  
 

Tuition Savings Plans

Flex-Training Pass
  • 3 Courses for £2 750
  • As little as £915
  • Savings as much as 50%
  • 3 courses in 24 months
10-Day Training Pass
  • Save as much as £770 per course
  • Any combination of courses
  • Only £2,450
Training Vouchers
  • Save as much as £535 per course
  • Fully transferable
  • As low as £1,460 per course
Alumni Gold Discount Attend your first course and you will receive a personalised Alumni Gold Discount card, entitling you to save as much as £200 on each course you take in the following 24 months. Take just one course every two years, and you will be entitled to ongoing discounts...year after year. You save 10%.
* Exact savings may vary depending on courses selected.

Your Guarantee of Satisfaction

Unless you feel 100% satisfied that Learning Tree delivered even more than you expected, there is no fee for your course attendance. Our Guarantee of Quality lets you experience the value of the course - and then pay only if you feel the course was well worth the fee.

Enrolling is Easy and Flexible!

Enrol by phone or online. If your plans change, just let us know and, without a fee, you can transfer to another course or cancel your enrollment. Pay after you've taken the course, and then only if you are 100% satisfied.
 
http://www.learningtree.co.uk/courses/uk461.htm