0800 282 353 or +44 1372 364610
TRAINING YOU CAN TRUST
 
 

Influence Skills: Getting Results Without Direct Authority

 
Course: 294   Type: RealityPlus   Duration: 4 Days
 
 

You Will Learn How To

  • Apply influence strategies to gain commitment from others and foster collaboration
  • Define desired outcomes for win-win results
  • Dynamically adjust your approach to others to gain buy-in
  • Achieve goals by enhancing trust and cooperation
  • Deal effectively with challenging behaviours to overcome resistance and inertia in others
  • Use knowledge and competence rather than position and status to influence others

Course Benefits

Professionals are often faced with the responsibility of completing a project without having the necessary authority or resources to meet the challenge. Harnessing the skills to effectively influence others can be the difference between success and failure. In this course, through practice sessions, video simulations, self-assessments and role-playing activities, you acquire the specific skills, behaviours and attitudes necessary to achieve desired results without relying on the use of authority.

Who Should Attend

Managers, project managers and individual contributors who rely on influence rather than authority to achieve their goals.

RealityPlus
An ongoing simulation throughout this course offers media-rich experiential activities that allow you to practise a variety of influence skills, tools and strategies. Activities include:

  • Uncovering your leadership capabilities
  • Assessing your use of influence strategies
  • Dealing effectively with resistance
  • Identifying different applications of power and typical outcomes through video simulations
  • Applying leadership and influence skills in a group setting
  • Assessing your political know-how
  • Using win-win approaches to persuade others to act
  • Building trusting relationships and rapport
  • Listening for multiple points of view
  • Getting commitment in challenging situations

Related Courses

  • 292 Communication Skills
  • 297 Personal Skills for Professional Excellence
  • 290 Management Skills
  • 296 Project Management: Skills for Success
  • 904 Responding to Conflict
  • 905 Facilitation Skills
  • 287 Strategic Project Management
  • 341 Negotiation Skills
  • 244 Assertiveness Skills

 
The PMI R.E.P. logo is a registered mark of the Project Management Institute, Inc. RealityPlus is a trademark of Learning Tree International.
   Influence Skills

Upcoming Dates

11 - 14 Nov, 2008
London
16 - 19 Dec, 2008
London
27 - 30 Jan, 2009
Edinburgh
3 - 6 Feb, 2009
London
17 - 20 Mar, 2009
London
12 - 15 May, 2009
London
30 Jun - 3 Jul, 2009
London
14 - 17 Jul, 2009
Edinburgh
18 - 21 Aug, 2009
London

For complete schedule, please visit www.learningtree.co.uk
 
http://www.learningtree.co.uk/courses/uk294.htm
 
 
0800 282 353 or +44 1372 364610
TRAINING YOU CAN TRUST
 
 

Influence Skills: Getting Results Without Direct Authority

 
Course: 294   Type: RealityPlus   Duration: 4 Days   PMI: 23
 
 
Course Content
 

Defining Influence

  • Identifying the three critical elements
  • Building value with others
  • Working with resistance for positive outcomes

The Elements of Influence

Five critical factors for influencing others

  • Applying the five factors: capability, perceived value, perceived value realisation, perceived cost, perceived risk
  • Using an influence formula to guide your planning

Achieving and maintaining commitment

  • Stating your desired results
  • Going beyond compliance
  • Creating collaboration

Recognising manipulation and taking positive action

  • Differentiating manipulation from influence
  • Gaining an agreement you can count on

Building Your Foundation

Establishing and maintaining trust

  • Creating trust-based relationships
  • Maintaining ethics and integrity

Developing rapport

  • Establishing immediate rapport
  • Applying techniques for building rapport

Listening for multiple perspectives

  • Building active-listening habits
  • Tuning in rather than tuning out

Applying Six Major Influence Strategies

Identifying strengths and limitations

  • Leveraging the advantages of each strategy
  • Creating your personal plan
  • Building and expanding your network
  • Negotiating for desired results

Optimising your personal preference

  • Developing your most appropriate strategy
  • Avoiding pitfalls and traps

Expanding Your Power Base

The six types of power

  • Referent
  • Information
  • Expert
  • Legitimate
  • Reward
  • Coercive
  • Extending your personal power

Developing political know-how

  • Navigating organisational politics
  • Strengthening working relationships
  • Adapting the way politics work according to cultural norms
  • Identifying and applying political strategies effectively

Working with multiple perspectives

  • Transforming resistance and inertia in others
  • Adapting flexibly to influencing situations

Practising Exemplary Leadership

Implementing five leadership practices

  • Modelling the way
  • Inspiring a shared vision
  • Challenging the process
  • Enabling others to act
  • Encouraging the heart
  • Adapting leadership approaches to your situation

Developing your personal leadership plan

  • Assessing your leadership profile
  • Strategies for cultivating your leadership skills
  • Influencing a paradigm shift in others

Dealing with Challenging Behaviours

Recognising the interplay of perceptions

  • Managing the six challenging behaviours: always agreeable, cynic, arrogant, whiner, wishy-washy, pushy
  • Overcoming the tendency to take things personally

Taking powerful actions

  • Identifying and applying deflection techniques
  • Developing remedies for difficult situations
  • Employing specific strategies for challenging behaviours
  • Converting confrontation into cooperation

Overcoming Resistance

  • Recognising the many forms of resistance
  • Applying the four-step model for agreement
  • Achieving results in real-world situations
 
http://www.learningtree.co.uk/courses/uk294.htm
 
 
0800 282 353 or +44 1372 364610
TRAINING YOU CAN TRUST
 
 

Influence Skills: Getting Results Without Direct Authority Tuition

 
Course: 294   Type: RealityPlus   Duration: 4 Days   PMI: 23
 
 

Course 294 Tuition

£ 1,695Standard Tuition
Tuition with a Savings Plan
£ 98010-Day Training Pass
£ 995Flex-Training Pass
£ 1,31410-Training Vouchers
£ 1,4045-Training Vouchers
£ 1,525Alumni Gold Tuition

Your Course Fee Entitles You To...

  • Class participation
  • Team workshops
  • Use of in-class hands-on equipment
  • Comprehensive course materials
  • Morning and afternoon refreshments
  • Lunch
  • Course Completion Certificate
  • FREE participation in the Learning Tree Professional Certification Programmes (including related exams)
  
 

Tuition Savings Plans

Flex-Training Pass
  • 3 Courses for £2 ,995
  • As little as £995
  • Savings as much as 50%
  • 3 courses in 24 months
10-Day Training Pass
  • Save as much as £770 per course
  • Any combination of courses
  • Only £2,695
Training Vouchers
  • Save as much as £681 per course
  • Fully transferable
  • As low as £1,314 per course
Alumni Gold Discount Attend your first course and you will receive a personalised Alumni Gold Discount card, entitling you to save as much as £200 on each course you take in the following 24 months. Take just one course every two years, and you will be entitled to ongoing discounts...year after year. You save 10%.
* Exact savings may vary depending on courses selected.

Your Guarantee of Satisfaction

Unless you feel 100% satisfied that Learning Tree delivered even more than you expected, there is no fee for your course attendance. Our Guarantee of Quality lets you experience the value of the course - and then pay only if you feel the course was well worth the fee.

Enrolling is Easy and Flexible!

Enrol by phone or online. If your plans change, just let us know and, without a fee, you can transfer to another course or cancel your enrollment. Pay after you've taken the course, and then only if you are 100% satisfied.
 
http://www.learningtree.co.uk/courses/uk294.htm