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Customer Service or Enrol: 0800 282 353 or +44 1372 364610 |
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Professional Certification Programmes |
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Programme Description
There is a continual demand for PC service and support professionals who can expertly configure, troubleshoot and support PC-based systems. This need for skilled PC support professionals is further driven by the power and complexity of PC hardware, software and applications, as well as the expectation of reliable and highly integrated networks.
Three Core Courses
Hands-On PC Configuration and Troubleshooting(Course 145 - 4 days)In this course, you take apart and reassemble a complete PC system and use specific techniques for identifying the source of hardware and software problems. You learn how to install and configure the motherboard and adapter cards, use POST and advanced diagnostics, and troubleshoot PC hardware and software with Device Manager. Advanced PC Configuration, Troubleshooting and Data Recovery: Hands-On(Course 150 - 4 days)In this advanced course, you gain the tools and techniques you need to maximize the performance of PC systems, troubleshoot problems, and recover lost data and files. You learn to create emergency rescue disks; detect and remove virus and spyware programs; and install and configure a basic TCP/IP network and firewall. Network Configuration and Troubleshooting: Hands-On(Course 451 - 4 days)You gain the necessary skills to configure, maintain and troubleshoot multiple network configurations using a comprehensive set of tools and techniques. You learn to install a switched network with VLANs, configure and test network adapters for optimum LAN performance, manage IP address assignments and subnetting, and troubleshoot issues throughout the network.
Choose from the following Elective Courses
For certification, candidates must successfully complete 3 Core Courses, 1 Elective Course and associated exams. |
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Each Certification Programme involves the successful completion of four courses - three core courses, plus one elective course, and their associated examinations.
Certifications are FREE. Exams are offered on the last day of each course. Transfer credit is available.
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| Customer Service or Enrol: 0800 282 353 or +44 1372 364610 |
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