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Introduction to Business Analysis: Defining Successful Projects
You Will Learn How To
- Perform key functions of the business analyst
- Apply a solid business analysis framework
- Evaluate and prioritise the feasibility of various business initiatives
- Quantify appropriate benefits and costs to support a business case
- Plan a detailed requirements development process using best practices
- Deliver the requirements package and support downstream development
Course Benefits
Business analysis is a critical process that drives the project life cycle. The business analyst, acting as an intermediary between the business and technical communities, analyses competing business needs and develops plans to implement the projects that support stakeholder objectives. In this course, you gain foundational knowledge of the role and function of the business analyst. You also learn to apply a clearly defined business analysis framework.
Who Should Attend
Anyone interested in a broad overview of key tasks conducted by a business analyst or needing to know how to effectively analyse business options and outcomes.
Workshop Course
You perform the key functions of a business analyst through an evolving case study woven throughout the course. Workshops include:
- Clarifying the role of the business analyst
- Analysing and prioritising competing business needs
- Creating dynamic business models using workflow diagrams
- Writing SMART business objectives
- Quantifying business case benefits and costs
- Communicating the requirements package to stakeholders
Course Content
- Overview of business analysis
- Key roles and responsibilities
- Business analysis vs. project management: analysing similarities and distinctions
- Positioning business analysis within the overall project life cycle
- Distinguishing among business, user and system level needs
- IIBA®-defined Knowledge Areas
- Recommended baseline framework for conducting business analysis activities
- Capturing business needs and/or opportunities across the enterprise
- Categorising and prioritising issues using Affinity Diagrams
- Exposing root causes of problems
- Identifying action-oriented business initiatives that address the root problem
- Conducting feasibility studies
- Employing analysis techniques to assess alternatives
- 2x2 analysis grid
- Prioritisation matrices
- Paired comparison analysis
- Describing the future state using workflow diagrams
- Considering incremental improvement vs. business transformation
- Building SMART project objectives
- Specifying critical project elements and deliverables
- Structuring the business case
- Identifying quantitative and qualitative project benefits and costs
- Identifying internal and external stakeholders
- Conducting stakeholder analysis
- Documenting guiding principles, ground rules and templates
- Producing a requirements development plan to guide and manage the process
- Eliciting stakeholder wants and needs
- Analysing stated requirements
- Specifying the requirements document
- Validating the requirements document with key stakeholders
- Managing the change control process
- Addressing common challenges typically encountered during requirements development
- Recognising existing industry standards
- Engaging the development community
- Selling the message for optimal acceptance
- Tailoring the business analyst role throughout the project life cycle
- Adapting the framework to real world scenarios
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